Returns & Exchanges
At Face to Face Games, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return most items in their original packaging within 30 days for a full refund or store credit.
Initiate Your Return
Log into your account and navigate to the 'Order History' section to select the items you wish to return and submit a request.
Prepare the Package
Securely pack the items in their original packaging, ensuring that all trading cards are protected in sleeves or cases to prevent damage during transit.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized courier location or post office.
Receive Your Refund
Once our team inspects the returned items to verify their condition, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing